Data protection

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on data protection, please refer to the following privacy policy.

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can see the contact details below.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example. Other data is automatically collected by the hosting provider when you visit the website. These are mainly technical data such as the browser used, the operating system or the time of the page call. This data is collected automatically when you visit our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to complain to the responsible supervisory authority. Furthermore, you have the right to demand under certain circumstances the restriction of the processing of your personal data. For details, please refer to the data protection declaration under "Right to limit processing".

Privacy Policy

General notes and mandatory information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Responsible body

The person responsible for data processing on this website is

growpanion UG (limited liability) i.G.
Fritz-Vomfelde-Strasse 34
40547 Düsseldorf
Germany

hey@growpanion.com
+49 176 21675460

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data such as . names or e-mail addresses.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising

If data processing is carried out on the basis of Article 6 paragraph 1 letter e or f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves the assertion, exercise or defence of legal claims (objection pursuant to Art. 21 para. 1 DSGVO). If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is connected with such direct marketing. If you object, your personal data will no longer be used for the purpose of direct marketing (objection under Art. 21 para. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the case of infringements of the DPAs, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Right to limitation of processing

You have the right to request the restriction of the processing of your personal data. To do so, you may contact the data processing controller mentioned above at any time. You have the right to request limitation of the processing in the following cases: If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can demand the restriction of data processing instead of deletion. If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to demand restriction of the processing of your personal data instead of deletion. If you have lodged an objection in accordance with Art. 21 para. 1 DSGVO, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you have the right to demand that the processing of your personal data be restricted. If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Data collection on our website

Cookies

The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us. You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. These data are recorded on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of his website - for this purpose the server log files must be recorded.

Services used on our website

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses so-called cookies, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website, including the IP address to Google, and the processing of this data by Google by downloading and installing the available browser plugin. Alternatively, you can deactivate Google Analytics via the cookie notice when you access the Google Analytics page. Further information can be found in the [Google data protection declaration] (https://www.google.com/policies/privacy/?target=_blank&rel=noopener "Google data protection declaration").

Google Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support Web Fonts, a standard font from your computer will be used. You can find further information in the Google data protection declaration.

YouTube

YouTube videos are embedded on this website using the privacy-friendly no-cookie option. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can associate your browsing behavior with you personally. You can prevent this by first logging out of your YouTube account. When a YouTube video is launched, the provider may use cookies that collect information about user behavior, although the embedding method used here is via a specific URL that is designed to prevent cookies from being sent by the provider. If you've disabled cookies for the Google Ad program, you won't be exposed to cookies when you watch YouTube videos. YouTube also stores non-personal usage information in other cookies. If you'd like to prevent this, you need to block cookies in your browser - see the Google Privacy Policy for more information.

Google ReCaptcha

This site uses the security service ReCaptcha to protect online forms from bots through abuse. The provider of ReCpatcha is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Please see Google's Privacy Policy for more information.

HubSpot

This website uses the marketing and analysis service HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland (Hubspot). Hubspot is a software solution that maps various functions for online marketing measures. These include e-mail marketing (newsletters as well as automated mailings to provide offers), social media publishing and reporting (such as traffic sources or access), contact management (such as user segmentation and CRM) and contact forms. Hubspot allows website visitors to receive more detailed and targeted information. This information is stored on servers of our software partner HubSpot. It can be used to contact visitors to the site and to determine what content is relevant to the visitor. All information collected in this way is subject to the applicable data protection regulations and the information collected is used exclusively to optimise our marketing measures. Visitors may use live chat to improve the user experience. If you agree and use this feature, the following information will be transmitted to HubSpot's servers: The content of all chat messages sent and received, contextual information (such as page on which the chat was used) and, optionally, the user's e-mail address, if provided. The legal basis for the use of Hubspot's services is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest in using this service is to optimize our marketing efforts and improve the quality of our service on the site. HubSpot is certified under the EU U.S. Privacy Shield Framework and is subject to TRUSTe's Privacy Seal and the U.S. Swiss Safe Harbor Framework. More information about HubSpot can be found in the privacy police and cookie policy of the service of the service.

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